Cancellations:
If cancelled upto 2 days before date of arrival, a fixed amount of GBP 20 will be charged. If cancelled later or in case of no-show, the total price of the reservation will be charged.
Pre-payment:
A fixed amount of GBP20 per Room will be charged at the time of the booking.
Check In:
For arrivals during our normal check-in times 2pm to 10pm we would like to personally greet and welcome you to Savoy Court Hotel. In addition we will provide you with information about:
Facilities at Savoy Court (parking, wifi)
Breakfast
Local Amenaties and Eating Out
Access to the City and Attractions.
If you intend to check in outside reception operating times please notify us by phone or email so we can make arrangements for your arrival.
Room Servicing:
Room Servicing occurs daily between 10am – 1.00pm. If you do not wish to have your Room service please let us know or hang the “do not disturb” sign on your door.
In line with our environmental policy linen and towels are changed after every 3rd night.
For a small charge we can provide additional linen changes, extra towels or hospitality tray supplies please let us know in reception.
Car Parking:
We offer a parking permit at the cost of £1.00 which is valid for up to 24 hours on the roads nearby. There is a public car park ( 5 minutes walk away) at additional cost for more secure parking.
Breakfast:
Breakfast is NOT included with all direct bookings made online on savoycourthotel.co.uk, by phone or at reception. If you have made a reservation with an online booking website or travel agent please check you booking confirmation. Breakfast can be added to any booking at a cost of £5 per adult /child per day.
Breakfast is served Monday – Friday – 7.30am – 9:00am, weekends and bank holidays 7:30am – 9.30am. A selection of hot and cold options will be available including a full English breakfast.
Smoke Free Policy:
All guest Rooms, public areas and grounds at Savoy Court Hotel are designated as Non-Smoking. No provisions are provided and we kindly ask guest wishing to smoke to adhere to our smoke free policy which supplements regulations detailed in the Health Act 2006.
Smoking in guest Rooms at Savoy Court will be considered as misuse, additional charge will be applied to ensure the Room can be returned to smoke free condition
Pets & Animals:
Assistance and service animals are welcome to stay in guest Rooms if required, please contact us and advise of any special arrangements. Pets are not permitted.
Misuse of Guest Rooms:
Misuse of guest Rooms at Savoy Court Hotel is taken very seriously and includes but not limited to:
Damage to Room, fixtures or fittings.
Smoking in guest Rooms
Excessive noise.
Abusive behaviour towards staff or other guests.
If we consider that a Room has been misused all guests in effected Rooms will be asked to leave immediately. The full cost of your reservation will be charged to the provided credit or debit card. In addition we reserve the right to make additional charges, up to £1000, to restore the Room it original condition and / or to compensate other guest effected by your actions.
Contacting Us:
You can contact us in the following ways: Telephone: 01323 723 132, Email: info@savoycourthotel.co.uk
Payment Policy:
Pre-payment:
A fixed amount of £20 per Room will be charged at the time of the booking.
Remaining amount of Payment is taken on arrival.
Cancellation Policy:
If cancelled up to 2 days before date of arrival, a fixed amount of £20 will be charged. If cancelled later or in case of no-show, the total price of the reservation will be charged.